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Oct 2023
27 Oct
Don’t get tricked this Halloween – these technologies can be treats
Innovative solutions often seem scary, but once they’re brought into the light of day their true value is revealed.
20 Oct
How to make your enterprise more customer-centric
The goal of retail has always been to provide shoppers with the items they want, when and where they want them.
13 Oct
Amazon Prime Big Deal Days is the real deal
The results are in – and Amazon Prime Big Deal Days was a smash success.
06 Oct
The origin story of the retail ‘super app’
A multiverse of “super apps” is developing in the U.S. retail landscape.
Sep 2023
29 Sep
FTC v. Amazon – Three possible outcomes
Amazon is accused of “monopolist” practices, with several different potential impacts on the industry.
22 Sep
A closer look at Prime Big Deal Days
The date for Amazon’s Prime Day sales extravganza has been set, and the event is worth carefully analyzing.
15 Sep
How TikTok is shaking up e-commerce
TikTok now serves as a full-fledged U.S. e-commerce platform, and digital retail will never be quite the same.
08 Sep
How retailers should respond to the ‘Barbie’ and Taylor Swift effect
Pop culture events are more important to retailing than ever, and marketing and merchandising solutions need to enable quick retailer reaction.
01 Sep
Three takeaways from Instacart’s planned IPO
Now that Instacart intends to go public, it’s time to assess what this means both for the grocery technology company and the broader industry.
Aug 2023
25 Aug
Cool mobile app releases from a hot summer
As Labor Day weekend draws near, it’s time to reflect on some interesting retail mobile app activity from summer 2023.
18 Aug
How retailers can get ‘smart’ for the holidays with AI
Artificial intelligence (AI) and machine learning (ML) technology can transform your holiday preparation efforts.
11 Aug
How the return of Amazon’s fall Prime promotion impacts retail
Amazon is once again hosting a fall version of its Prime Day sales extravganza, and retailers should pay close attention to what this means for the state of the industry.
July 2023
28 Jul
The Rolling Stones are still relevant – is your technology?
Mick Jagger is 80, and he and his aging bandmates are still a top draw in the youth-oriented popular music field.
21 Jul
Threads takes on Twitter – three possible outcomes
It’s too early to know the direction Meta’s new Threads social media platform will follow, but history offers a few possible examples.
14 Jul
Amazon Prime Day 2023 – what did we learn?
Early analysis of Prime Day 2023 results reveals a few key informational nuggets for e-commerce retailers.
June 2023
29 Jun
Three innovative delivery partnerships
Retailers and delivery platforms are finding new ways to extend the reach and visibility of their fulfillment offerings via partnerships.
23 Jun
Amazon Prime Day poses challenge and opportunity for retailers
Amazon’s annual retail sales extravaganza is coming in July, and other retailers can try to beat it or join in the festivities.
16 Jun
Direct-to-consumer retailers innovate – in-store and online
The direct-to-consumer (DTC) vertical is producing some interesting technology deployments that transform operations across channels.
09 Jun
Three ways Apple Vision Pro may impact retail
The new augmented reality/virtual reality (AR/VR) headset from Apple shouldn’t have much effect on retail in the short term, but the future could be interesting.
01 Jun
Generative AI – not just for chatbots anymore
Retailers are rapidly finding uses for generative artificial intelligence (AI) that go beyond customer service chatbots.
May 2023
26 May
In honor of spring, a look at three retail ‘cleaning’ efforts
Spring is traditionally a clean time, and “clean” retail technology initiatives can take many forms.
19 May
Wendy’s serves up tech innovation
The Wendy’s Company is starting to distinguish itself as a technology pioneer.
12 May
Metaverse still matters – just ask Tier I retailers
Public excitement around the metaverse has cooled, but that doesn’t mean it isn’t still a major retail technology trend.
05 May
Blue Yonder ICON provides supply chain, store insights
The recent Blue Yonder ICON 2023 conference highlighted next-gen supply chain developments and current brick-and-mortar trends.
Apr 2023
28 Apr
Retailers meet customers where they are - in their cars
Retailers are finding a variety of ways to reach out to shoppers who are behind the wheel.
21 Apr
Earth Month 2023: Three notable retail sustainability efforts
As we observe Earth Month, it’s worth recognizing a few retailers taking a “green” approach to their business.
14 Apr
The other shoe drops – Amazon enters next-gen AI space
Amazon is previewing a new proprietary artificial intelligence (AI) platform – what does it mean for retail?
07 Apr
Everyone loves TikTok – except the U.S. government
One of the world’s most popular social media apps is loved by U.S. retailers and consumers, but viewed more skeptically by public officials.
Mar 2023
31 Mar
AI has arrived – and it’s not just ChatGPT
The next great retail technology buzzword is actually the abbreviation for artificial intelligence.
24 Mar
SPECS 2023: AI comes to facilities management
Artificial intelligence is becoming an increasingly important technology solution for retail facilities management professionals.
17 Mar
The human touch – delivered via technology
Leading-edge communication technology enables retailers to conduct highly personalized, one-on-one customer interactions – at scale.
10 Mar
Hot customer experience initiatives from a cold winter
A positive customer experience can warm a shopper’s heart on even the frostiest of days.
03 Mar
Reimagining the store
Three retailers are creating their own very different models for the “store of the future.”
Feb 2023
24 Feb
Meet the needs of inflation-weary customers with these technologies
Inflation is still having a major impact on consumer behavior, and retailers need to leverage leading-edge technology to respond.
17 Feb
ChatGPT is coming – what it means for your enterprise
A new artificial intelligence (AI) platform holds the potential to transform retail.
10 Feb
Three regional retailers showing customers love this Valentine’s Day
Customers can receive big love even from smaller retailers.
03 Feb
E-commerce sales pass $1 trillion – now what?
E-commerce is very big business – and retailers need the right systems in place to handle it properly.
Jan 2023
27 Jan
The apps have it – retailers pursue mobile innovation
Retailers are leveraging mobile apps to enable a variety of leading-edge features and functions.
20 Jan
Three big industry changes seen in 25 years of covering retail tech
I’ve been around the retail technology industry long enough to have witnessed some notable evolution.
13 Jan
NRF 2023: Three solutions worth watching
Digital twin, supply chain sustainability, and machine learning solutions should all be on display at the NRF 2023 “Big Show.”
06 Jan
Three retail tech innovators worth watching in 2023
Wayfair, Lowe’s and Charlotte Tilbury are all poised for groundbreaking technology achievements this year.
Dec 2022
16 Dec
Three tech trends that shook up retail in 2022
As 2022 draws to a close, it’s time to look back at some retail technology trends that shook up the industry all year long.
01 Dec
Three surprises from Cyber Week 2022
Cyber Week defied expectations in ways that should make many retailers happy.
Nov 2022
17 Nov
Black Friday 2022 – Three important new retail holiday trends
Black Friday is an annual event, but not a static one.
10 Nov
DoorDash is starting to look like a tech platform
Is DoorDash on the same path to extending beyond on-demand delivery that some of its chief rivals have followed?
02 Nov
Consumer-facing companies are increasingly joining tech forces
Retailers and consumer-facing brands are discovering the advantages of sharing technological capabilities.
Oct 2022
27 Oct
Remove tech hobgoblins from your retail enterprise this Halloween
Halloween is the perfect time to exorcise technology-related “hobgoblins” that are causing mischief in your retail operations.
20 Oct
Kroger-Albertsons Merger: The tech perspective
The proposed blockbuster Kroger-Albertsons deal would create a major grocery technology player.
13 Oct
Prime Early Access Sale – three surprising results
Now that the Amazon Prime Early Access Sale is over, it’s time to look back and see what the industry can take away from this event.
06 Oct
Three reasons to compete with Prime Day holiday event
The upcoming Prime Early Access Sale is an opportunity competing retailers can’t afford to miss.