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ARTICLES BY THIS AUTHOR

12/16/2020

Holiday shopping in full swing and frontline employees are exhausted

The holiday shopping season, with long hours, crowds, and a rushed pace, is typically tiring for frontline employees.
12/15/2020

2021 Preview: Strategies for Retailers to Capture Consumer Attention

Heading into 2021, retailers will continue to face dynamic change in consumer behaviors and the evolving retail landscape.
12/10/2020

Experts Weigh in: Retail Predictions 2021

Find out what the experts think is in store for retail in 2021.
12/10/2020

Achieve success with AI chatbots

The artificial intelligence boom is well underway.
12/09/2020

Take back control: Four key supply chain strategies for 2021

Retailers and brands continue to feel the extensive impact of the pandemic as we head into winter. 
12/08/2020

Supply chain services retailers can still implement for the holidays

The holiday shopping rush is in high gear, but there are still some quick steps retailers can take in their supply chains to help drive sales and deliver a great customer experience.
12/08/2020

Mitigating COVID-19 and Other Airborne Pathogens in Stores

Retailers across the country are looking for ways to improve their HVAC systems and internal air quality in response to the COVID-19 pandemic. 
12/06/2020

Emergency Leave Running Out: What If Employees’ Kids Are Still Not Back To School?

Parents and caregivers have few options to keep their families safe amid the ongoing public health emergency.
12/02/2020

Retail Outlook for 2021: Empowering an agile, balanced, collaborative workforce

2020 has created a retail landscape unlike anything we ever experienced or expected.
12/02/2020

Six Steps for Improving Customer Engagement and Loyalty

Customer shopping patterns have been totally upended during COVID-19.