Conventional wisdom has long told drop-shippers and e-commerce retailers to avoid backorders because of how demanding online shoppers are.

In today’s on-demand world, there is a rise in consumer expectations to receive goods and services almost immediately. 

As more consumers look to omnichannel fulfilment options due to the pandemic, retailers are under pressure to connect the dots between online and offline customer interaction. 

Predictive analytics, automation and AI lower energy costs across a retailer’s portfolio

COVID created millions of new online shoppers and expanded the range of products people buy online -- out of necessity.

A retail reckoning was on the way in the United States even before COVID-19.

Convenience stores, corner stores, bodegas, mini-marts, whatever you call them in your area, they were a lifeline to many during the COVID-19 pandemic.

Malls have always existed to bring together a multitude of inventories in support of commerce.

Twenty years ago this month, Apple opened its first retail stores in McLean, Va., and Glendale, Calif.

The impact of the COVID-19 pandemic on retail has been asymmetrical, with some sectors having their best year and others their worst year.